General Terms & Conditions for Consumers

Welcome to ChatterFox! ChatterFox is an offer provided under the internet domain and also for mobile applications (apps for Android and iOS) (hereinafter known as “ChatterFox” or “Website”). You (hereinafter known as the “User”) can find further information in our Legal disclaimer.

These General Terms & Conditions (hereinafter known as “GTC”), in conjunction with any applicable supplementary conditions, provide the final legal framework for all ChatterFox services intended for consumers. Deviating and supplementary provisions only apply if expressly agreed upon.

These GTC applicable in equal measure to both free and non-free offers from ChatterFox.


  1. Offered Services, Scope of Application

1.1 ChatterFox is an online learning system that allows you to develop your language skills in a simple, modern and efficient way.

1.2 Some features and content are available to the user free of charge. Non-free services are clearly identified as such and may be used against payment of the respective charges or prices.

1.3 These GTC and the services regulated by them are exclusively intended for Users who act as consumers. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employment. For all other contracting parties other terms and conditions apply.


  1. Creation of a User Account and Conclusion of the Contract

2.1 The User can create a basic user account at ChatterFox for free. For this he must enter his first name and his email address in the registration form, determine a freely selectable password and accept these GTC. Further data can be specified after creating the user account via the personal profile page. Each User may register only once. The only prerequisite for opening a user account is that the User may not be a minor.

2.2 After submitting the completed registration form, the User will receive an automatically generated email with a hyperlink enabling him to authenticate himself via the email address.

2.3 The User is required to choose a sufficiently secure password and keep this secret. As soon as the User becomes aware or should have been become aware that access to his password has been obtained by a third party, he must change the password immediately.

2.4 ChatterFox will communicate with the User primarily via his email address given in the registration form and in particular can inform him of any declarations of intent (e.g. terminations) that are relevant to the contract. The User can inform ChatterFox at any time about a current email address.


  1. Basic Contract

3.1 After creating a user account, the use of some basic features is available (“Basic Contract”). However, the User is not entitled to access such content and features free of charge.

3.2 Basic contracts can be terminated at any time with a notice period of 14 days.


  1. Premium Contract

4.1 In addition, ChatterFox offers paid services (“Premium Contract”) according to different price and lifetime models. Insofar as prices are quoted on ChatterFox, these are understood to include applicable statutory VAT.

4.2  By booking a Premium Contract, the user receives access to learning content and courses of the selected language within the framework of the respective Premium Contract for the entire contract lifetime.

4.3 The billing type, price and contract lifetime are each listed as part of the ordering process and are fully summarized before completion of the order. The Premium Contract takes effect upon clicking the button “Pay now” (or similar).

4.4 Premium Contracts are concluded for the fixed-term lifetime chosen by the User. Costs for the entire lifetime are due upon conclusion of the contract.


  1. Lifetime, Renewal and Termination of Contracts

5.1 As long as no fee-based Premium Contract has been concluded, the user can terminate the Basic Contract at any time in accordance with Section 3.2.

5.2 Unless otherwise stated at the time of contract conclusion, Premium Contracts are subscriptions which automatically renew for the respective contractually agreed term (e.g. 3, 6 or 12 months) unless the user or ChatterFox terminates the respective Premium Contract up to 48 hours before expiry of the contract lifetime respective. Fees for renewal periods will also be charged in advance. All contracts can be terminated at the end of the respective term.

5.3 Premium Contracts, which are acquired by “one-time payment”, are expressly designated as fixed term or perpetual. If they are limited, the contract ends with the expiry of the term, without the need for termination. If they are perpetual, the following paragraphs apply accordingly.

5.4 Contracts can be terminated in the user profile on the website.

5.5 Premium Contracts purchased through the Apple App Store, Google Play Store or other service providers must be terminated under the applicable terms and conditions of each service provider. The exact procedure is described on the website of the Apple App Store, the Google Play Store or the other service provider.

5.6 The right to termination for cause remains unaffected.


  1. Lifetime Subscription

6.1 As a Lifetime Subscription member you are entitled to access the services for the language that you select under the ChatterFox App (the “Language Service Product”) for as long as the Language is offered and the ChatterFox App is available and supported by ChatterFox (“ChatterFox”). Your lifetime subscription applies only to the standard ChatterFox language learning App and does not extend to any future Services that may be developed. Lifetime Subscriptions are intended for private, non-commercial use only. You may not assign, transfer, or resell in any way Lifetime Subscriptions to any other person. ChatterFox reserves the right to revise our terms or make changes to the Lifetime Subscription which will be communicated with you through our general Terms & Conditions. Once you have purchased a lifetime subscription, your membership will last until the earlier of,

  • 99 years, or
  • for as long as ChatterFox continues to offer the ChatterFox Language Service Product, or
  • you choose to cancel your membership under Clause 6 of our general Terms and Conditions, or
  • ChatterFox ceases to trade or exist.

6.2 ChatterFox makes no warranties as to the expected duration of access to the Language Service Product and its related services. In receiving a Lifetime Subscription under the Program, you acknowledge and agree that the Language Service Product and its included services could change or terminate in the future. The Lifetime Subscription is valid for use only at and on the ChatterFox mobile app. Lifetime Subscriptions are not redeemable for cash or credit, nor are they applicable towards previous purchases. Your use of the Lifetime Subscription provided to you pursuant to this Program is subject to our general Terms & Conditions.


  1. Website Accessibility, Limitations to Liability

7.1 ChatterFox uses the current and commonly used technologies for its services. In order to fully use ChatterFox, the User must also use these technologies (e.g. current browser technologies, Adobe Flash) or enable their use on their computer or mobile device (e.g. activation of Java script, cookies, pop-ups). When using older or not commonly used technologies, it is possible that the User can only use ChatterFox to a limited extent.

7.2 The internet services required for the use of ChatterFox and the necessary equipment are the sole responsibility of the User with regard to the costs incurred, the availability and the security of the data connection.

7.3 The Provider expressly does not guarantee that the services offered are suitable for the specific goals pursued by the individual user.

7.4 Claims of the User for damages are excluded. This does not apply to claims for damages by the user resulting from injury to life, limb, health or material contractual obligations (cardinal obligations) as well as liability for other damages resulting from intentional or grossly negligent breach of duty on the part of ChatterFox, its legal representatives or vicarious agents based. Significant contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract. A “cardinal duty” or “essential contractual obligations” are obligations whose fulfilment makes the proper execution of the contract possible in the first place and on the compliance of which the contractual partner regularly trusts and may rely.

7.5 In the event of a breach of essential contractual obligations, ChatterFox shall only be liable for the contractually typical, foreseeable damage, if this was simply caused by negligence, unless it concerns claims for damages of the user resulting from injury to life, limb or health.

7.6 The limitations of paragraphs 7.4 and 7.5 also apply to ChatterFox’s legal representatives and vicarious agents if claims are asserted directly against them.


  1. Indemnification

8.1 ChatterFox may only be used in accordance with these GTC. In particular, Users are not authorized to:

  • Reverse engineer, decompile, disassemble, modify, or create derivative works based on the ChatterFox Voice Portal;
  • Circumvent protective measures that the provider or its licensors use to protect content that is accessible via ChatterFox;
  • To copy, store, edit derivative works made by ChatterFox, to develop derivative works based on them, or to modify them in any way;
  • To lease their own user account or to grant sub-licenses;
  • Sharing one’s own user account with other persons and / or granting others access to the paid services of ChatterFox (so-called “shared account”);
  • Use ChatterFox in any other improper manner that violates these GTC.

8.2 In the under. 8.1 described cases, as well as in all other cases of improper use, the User agrees to indemnify the provider. In any case, the provider reserves the right to block user accounts without notice as soon as there is an indication of improper or abusive use and the provider has a legitimate interest in blocking.


  1. Intellectual property Rights

9.1 All texts, images, and other copyrightable content and works made available under ChatterFox are protected by copyright. Any non-contractual use, especially for commercial or business purposes, requires the prior consent of the provider in writing.

9.2 Content specifically provided through a Creative Commons license is subject to the terms of the applicable Creative Commons license.

9.3 Any use of all trademarks, brands, designs, and business names used by the provider in the context of the offer also requires the prior consent of the provider in text form.


  1. Content Provided by Users

10.1 ChatterFox reserves the right to evaluate all content uploaded to ChatterFox in a completely anonymous form for the purposes of market analysis, development, and statistics.

10.2 The User also undertakes to ensure that no abuse by third parties can occur via his registration data. In this context, the user is particularly obliged not to give any third party access to his registration data. In addition, the User declares that the content placed by him on ChatterFox is free of viruses, worms, Trojans, or other programs that could jeopardize or impair the functioning or the stock of ChatterFox, other websites or the computers of other Users.

10.3 The User undertakes to indemnify the provider against damages resulting from an attack in accordance with the provisions of para. 10.2, to be indemnified.

10.4 ChatterFox reserves the right, in its sole discretion, to exclude Users from content or block or delete content they have set up.

10.5 Users can request data erasure. Users should send an email to and request data erasure. After receiving the request ChatterFox will remove the user’s data from its databases.

  1. Final Clauses

11.1 The contractual relationship between ChatterFox and the User is, to the extent permitted by law, subject to USA law. If the law of the country in which the consumer is resident provides for greater consumer protection, it will remain unaffected.

11.2 ChatterFox does not participate in any dispute settlement proceedings before a consumer arbitration board in the sense of the Consumer Dispute Settlement Act.

11.3 The contract remains binding even in the case of legal ineffectiveness of individual points in its remaining parts. In place of the ineffective points, if available, the statutory provisions. To the extent that this would constitute an unreasonable hardship for one of the contracting parties, however, the contract as a whole becomes ineffective.

11.4 ChatterFox reserves the right to change these GTC for a material reason (e.g. due to changes in the legal situation or its own offer, technical developments and the like). This is especially true when new offers from ChatterFox require new regulations.

11.5 The amended GTC are sent to the User in advance by email or by any other suitable form. If the User does not object to the amended GTC within six weeks, they shall be deemed accepted. In the event of an objection, ChatterFox may block the User’s user account, with payments already made being reimbursed proportionally in proportion to the remaining term. ChatterFox will separately point out these legal consequences in the email containing the changed terms and conditions.


  1. Additional Provisions Applicable for Residents of the United States of America

12.1 If the User is a resident of the United States of America the provisions of this Section 12 shall be applicable in addition to the provisions above or where in conflict with the provisions above, the User may choose which provisions shall be applicable.

12.2 Creation of a User Account and Conclusion of the Contract

The following additional provisions shall apply to Section 2 of the GTC:

2.5 The User agrees and acknowledges that the User will never access or use another person’s account without permission.

2.6 The User agrees and acknowledges that the User will not transfer their account to another person or entity without ChatterFox’s prior written approval.

2.7 If the User selects a Username or similar identifier for their account, ChatterFox reserves the right to remove or reclaim it if ChatterFox, in its sole discretion, believes it is inappropriate or violates the rights of a third party (including, but not limited to any applicable trademarks).

12.3 Content and Accessibility of the Language Portal and Liability

The following shall replace and supersede Section 7 of the GTC:

7.1 For providing its service, ChatterFox uses the technologies currently and commonly used in the field. To be able to make full use of the services offered by ChatterFox, the User must likewise use these technologies (e.g. up-to-date browser technologies, Adobe Flash) or enable their use on its computer (e.g. activate Java Script, enable cookies and pop-ups). If older or not commonly used technologies are used, the User might only be able to make limited use of the services provided by ChatterFox. The User is solely liable for any loss or damage incurred by the User, ChatterFox or any third party caused by the User’s failure to use up-to-date technologies when accessing ChatterFox.

12.4 Indemnification

The following additional provisions shall apply to Section 8 of the GTC:

8.1.1 The User agrees (a) not to modify any part of ChatterFox, except with the express and prior written consent of ChatterFox; (b) not to download or copy any account information for the benefit of any other party; (c) not to collect or make any use of any product listings, descriptions or prices; not to resell or make any commercial use of ChatterFox or its contents; not to reproduce, duplicate, copy, sell, resell or otherwise exploit ChatterFox for any commercial purpose without express written consent of ChatterFox; not to use any meta tags or any other “hidden tag” utilizing the ChatterFox name or any ChatterFox trademarks without the express written consent of ChatterFox.

8.1.2 The User agrees not to circumvent, disable or otherwise interfere with security-related features of ChatterFox or any associated websites and/or tablet and/or mobile applications or features that prevent or restrict use or copying of any content or enforce limitations on ChatterFox’s use.

8.1.3 The User agrees not to use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses ChatterFox in a manner that sends more request messages to the ChatterFox and/or ChatterFox servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, ChatterFox grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. ChatterFox reserves the right to revoke these exceptions either generally or in specific cases. The User agrees not to collect or harvest any personally identifiable information, including account names, from ChatterFox, nor to use the communication systems provided by ChatterFox (e.g., comments, email) for any commercial solicitation purposes. The User agrees not to solicit, for commercial purposes, any ChatterFox Users with respect to their content. In all use of ChatterFox and all associated services, website and mobile and/or tablet applications, the User agrees to comply with all applicable laws and regulations.

12.5 Final Clauses

The following shall replace and supersede Section 11 of the GTC and any contradictory provisions elsewhere in the GTC:

11.1 Agreements between ChatterFox and the User shall be subject to the laws of the Federal Republic of Germany, except with respect to subject matter that is governed by the federal copyright laws of the United States in which case United State copyright law will apply to the extent of such matters. The UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply.The Parties agree to exclude those provisions of the German international civil law, that may cause the exclusive application of any other jurisdiction.

11.4 and 11.5 ChatterFox may, in its sole discretion, modify or revise the GTC at any time, and the User agrees to be bound by all such modifications or revisions. The modified GTC will be posted at this address and so we encourage Users to periodically check these GTC. If the User does not agree to any of these terms, the User should immediately stop accessing and/or using this website or any of the other ChatterFox services or mobile and/or tablet applications. If the User has paid for Premium Services and objects to the GTC, please notify ChatterFox immediately and we will close the applicable account and issue the applicable User a full refund for the remainder of the applicable term.

The following additional provisions shall apply to Section 11 of the GTC:

11.6 Any failure of ChatterFox to exercise or enforce any right or provision of the GTC or the Privacy Statement shall not constitute a waiver of such right or provision. Should individual points of these GTC or the Privacy Statement be legally invalid, the remaining portions hereof shall be unaffected and remain binding.

11.7 The User and ChatterFox acknowledge and agree that these GTC and any other legal notices published by ChatterFox and incorporated herein shall constitute the entire agreement between the User and ChatterFox.

11.8 The Parties agree on the exclusive jurisdiction of the courts at the place of business of ChatterFox, if the User does not have a residence in Germany.

11.9 These GTC and any rights and licenses granted hereunder, may not be transferred or assigned by the User, but may be assigned by ChatterFox without restriction.

11.10 The User agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the GTC must be filed within one (1) year after such claim or cause of action arose or be forever barred.


Last updated July 27, 2020

This Privacy Policy (“Policy”) describes how Batis LLC doing business as ChatterFox. and its related services (“we,” or “us,” or “Company”) collect, use and share personal information of users of the ChatterFox mobile application (“ChatterFox” or the “App”), this website (the “Site”) and other services provided by the Company (the App, the Site, and such services shall be collectively referred to as the “Service”). This Policy also applies to any of our other mobile applications or websites that post this Policy. This Policy does not apply to websites that post different statements.


We get information about you in a range of ways.


Information You Give Us. We collect information you directly give us, such as your voice recording provided via the App, and your‎ name,‎ email address,‎ phone number,‎ password, login credentials to your social network accounts, and demographic information.
Information That Is Aggregated. “Aggregate data” are data we collect about a group or category of features, services or individuals, from which individual identities have been removed. For example, information about how you use a feature may be collected and combined with information about how others use the same feature, without any personal information included in the resulting data.
Information We Get from Others. We may get information about you from other sources. We may add this to information we get from the Service. We allow you to access third party services, such as Facebook and Google, to import information about who you are connected with on those other services so you can connect with them on the Service. Some of those third party services may also provide us with information from your accounts there to enhance and personalize your use of the Service; you may modify your privacy settings with those other services directly.
Information We Get from Others. We may get information about you from other sources. We may add this to information we get from the Service. We allow you to access third party services, such as Facebook and Google, to import information about who you are connected with on those other services so you can connect with them on the Service. Some of those third party services may also provide us with information from your accounts there to enhance and personalize your use of the Service; you may modify your privacy settings with those other services directly.
Information Automatically Collected. We automatically log information about you and your computer. For example, when you visit ChatterFox, we log‎ your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ Internet protocol (IP) address, and information about your use of and actions on ChatterFox. We also collect (a) information stored in your phone, such as advertiser ID, phone brand and model, and default language, (b) your login information (either through email or Facebook), and (c) your approximate location (via IP address).
Cookies. We may log information using “cookies” for the sole purpose of improving our Service.Cookies are small data files stored on your hard drive by a website. Cookies help us make our Service and your visit better. We use cookies to see which parts of our Service people use and like and to count visits to our Service.
Public Content. You can contribute to the Service in a number of different ways that are intended to be viewed by other users, including writing reviews, uploading videos and photos, participating in forums, tagging products, filling out your public profile, and voting on other users’ contributions. We may store these contributions (your “Public Content”), display them to other users, and use them for promotional purposes. Note that if you include personally identifiable information in your Public Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Public Content.
We use your personal information for the following purposes:


To operate, maintain, and improve our sites, products, and services.
To otherwise operate, maintain, and improve our sites, products, and services.
To analyze your usage of the App for the purpose of improving our App.
To find and connect with your friends (when instructed by you).
To provide custom, personalized advertisements, content, and information.
To let your friends know about your activity on ChatterFox.
To monitor and analyze usage and trends, and to personalize and improve ChatterFox and your experiences when you use ChatterFox.
To respond to comments and questions and provide customer service.
To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners. The legal bases for our processing of your personal information are (a) our obtaining your consent for the processing of your personal information for the foregoing purposes, and (b) the fact that such processing is necessary for us to render the Service. We retain your personal information to provide the Service to you and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; otherwise, we will delete your personal information immediately after you terminate your account.

With your friends on ChatterFox, according to the preferences set in your account.
With companies who may offer you products and services. You may opt out of this sharing by contacting us via the channel listed in the “Contact Information” below.
With certain social networking services, if you allow such sharing through our services.
With your consent. For example, you may let us share personal information with third parties for their own marketing uses. Those uses will be subject to the privacy policies of such third parties.
With those who provide services to ChatterFox, such as sending ChatterFox email communications, analyzing usage logs, and managing ChatterFox marketing campaigns.

For legal, protection, and safety purposes:
– To comply with laws.
– To respond to lawful requests and legal processes.
– To protect the rights and property of ChatterFox Corp. our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
– In an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
If and when we negotiate a transaction involving the sale or transfer of all or a part of our business or assets. These transactions can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
If you post Public Content on the Site or the App, we may distribute such Public Content to a wider audience by sharing it (or portions of it) with third parties so that they can publish it on their own websites and media platforms. We allow you to access third party services, such as Facebook and Twitter, to share your selected Public Content with those services.

If you post Public Content on the Site or the App, we may distribute such Public Content to a wider audience by sharing it (or portions of it) with third parties so that they can publish it on their own websites and media platforms. We allow you to access third party services, such as Facebook and Twitter, to share your selected Public Content with those services. We may share aggregate data with interested third parties to assist them in understanding the interest and usage patterns for certain information, products, services, data, content, services, advertisements, promotions, and/or functionality on the Service


We will retain your personal information for as long as your account is active, and as long as is reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


You have certain rights and may make certain choices regarding our processing of your personal information:

You may request access to, correction of, or erasure of your personal information by going to
You may request that we restrict processing of your personal information or object to our processing of your personal information by contacting our Data Protection Officer, in which case you will no longer be able to have an account with ChatterFox.
You may request that (a) we provide you with your personal information in a structure, commonly used and machine-readable format, and (b) we transmit your personal information to a third party, by going to This is referred to as “Data Portability.”
You may withdraw your consent at any time by deleting your account with us.
If you reside in the EEA, you have the right to lodge a complaint with the supervisory authority of your member state. For a list of supervisory authorities, please see
You are not obligated to provide any personal information, but (a) if you do not provide your email address, we will not be able to communicate with you, and (b) if you do not provide us with voice recordings, we will not be able to provide you feedback regarding your pronunciation.
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Service works for you.


We may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Site or the App. These third party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Site. They automatically receive your IP Address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize their advertising content. Further, these advertisers may also serve ads to you on other websites (including ads for our products and services) based on information collected from you while using the Site. For example, we may use Google’s “remarketing” service to target our ads to you based on your prior use of the Site or the App when you visit on other sites in Google’s content network.


You should be aware that advertisers may target advertisements to users based on certain user characteristics. If you respond to this type of targeted advertisement, the advertiser or ad server may conclude that you fit the description of the audience they were trying to reach. Our Privacy Policy does not apply to, and we cannot control the activities of, such ad servers, ad networks, or their advertiser clients.


The Site may contain links or references to external websites. These are provided for your convenience only, and we do not have control over the privacy or security practices and policies of third party sites. Any personal information you provide on linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Please learn about the privacy and security practices and policies of external websites before providing them with personal information.


Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personally identifiable information from anyone under the age of thirteen (13) without parental consent. Any person who provides their personal information to us through the Site represents that they are 13 years of age or older. We ask for and store users’ date of birth to ensure they are 13 or older, but do not share that information unless the user chooses to share it on the user’s profile. If you believe that we have collected information from an individual under the age of 13, please contact us so that we may take appropriate steps to address the issue.


We take steps to help protect personal information. No company can fully prevent security risks, however. Mistakes may happen. Bad actors may defeat even the best safeguards.


Your personal information will be transferred to, and stored and processed in, the United States, and may in the future be transferred to, and stored and processed in, other countries. All transfers will either (a) be under the European Commission’s model contracts for the transfer of personal information to third countries, or (b) rely on the EU-US Privacy Shield framework.


If you have questions, comments or complaints about this Privacy Policy or our privacy practices, or would like to exercise any of your rights and choices under this Privacy Policy or applicable law, you may contact our Data Protection Officer at the following email address:


We may occasionally update this Privacy Policy. When we do, we will also revise the “updated date” on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information that you have provided to us, the new policy will not apply to information collected prior to the change unless we obtain your consent. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Service constitutes your going forward agreement to this Privacy Policy and any updates.

This privacy policy was last updated on Nov 27, 2019.